Terms of Service

Simplified Terms of Service

By purchasing a commission from me (the artist) you agree to be purchasing my services only. If you have a problem with any of the below conditions, they may be changed if discussed with me prior to paying for your commissioned piece.

Please read the terms carefully:

I, the artist:

  • I retain all copyrights over the commissioned artwork.
  • I will NOT claim the intellectual property (IP) of the commissioned artwork.
  • I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
  • I reserve the right to post the commissioned artwork online, on my website, social media, and/or anywhere else, UNLESS the commissioner has selected and paid for the “Completely Private Commission” option.
  • I reserve the right to cancel and refund the order at any time for any reason.

You (the customer/commissioner):

  • You may upload the commissioned artwork on any website and social channels.
  • You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)
  • You may NOT alter the commissioned artwork without my (the artist’s) consent.
  • You DO retain the rights to the intellectual property (IP).
  • You may NOT use the commissioned artwork for commercial purposes. The license to the commissioned artwork may be purchased at any point – contact me for info.
  • You may NOT change or adjust the commissioned artwork using machine-learning or derived technologies, or create derivatives of the commissioned work through machine-learning or derived technologies.

Full Terms of Service

If you have a problem with any of these terms, they may be changed if discussed with me prior to paying for your commissioned piece.

1. GENERAL TERMS

  • All drawings may or will include a subtle sign, signature, or logo that you may not remove. This sign, signature, or logo will not cover, obscure, or needlessly distract from the artwork.
  • I may record the drawing process and post it on my YouTube, TikTok, or other social media pages.
  • Prices are subject to change based on demand. Current prices will be listed on the Commission Info page on my website.
  • I have the right to reject any order that I do not feel comfortable drawing for any reason.

2. PAYMENT

  • Payment is through PayPal invoice and is upfront. I will not begin work on the commission before payment.
  • DON’T send any payment before I have agreed to give you a slot and have sent the invoice.

3. PROCESS AND DELIVERY

  • I will notify you when I have started on your commission (and you, therefore, lose the rights to a refund). *See point 7 further below for more info on refunds.
FOR DRAWINGS (NOT FOR MINIS):
  • After I have finished the sketch portion of the work, I will send you a scaled-down and watermarked version of the sketch, and you will be given 24 hours to request alterations. If no alterations are requested in this period, I will proceed.
FOR BOTH DRAWINGS AND MINIS:
  • The time it takes to finish your commission varies but will not take more than 3 weeks after payment, barring unexpected circumstances.
  • If anything comes up that will slow the progress of work, I will let you know as soon as possible.
  • Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product.

4. REVISIONS

  • Revisions on the final piece cost extra, unless a misunderstanding on my end has occurred.
  • Price of revision will depend on the complexity of the revision in question.

5. COPYRIGHT / USAGE POLICY

I, MMS (the artist), claim the rights to the produced drawing, not the buyer. Therefore I am allowed to:

  • Promote myself with it anywhere.
  • Publish books with it (artbooks, etc.).
  • Display it anywhere (website, social media, etc.).
  • Post it anywhere.
  • EXCEPTION TO THE ABOVE: If the buyer selected and paid for the “Completely Private Commission” option, I, the artist, will not post or publish the image anywhere.

You, the buyer, are allowed to:

  • Use the commissioned piece for personal use unless agreed otherwise (you can upload it on all your social media profiles, forums, etc.)
  • Print the artwork for personal use and claim the character(s) as their own, but NOT the artwork itself.
  • Use the artwork to promote themselves. Credit is required on any social media posts in the form of tagging the artist; tag @okaythethingis if posting on Twitter, @sookayheresthething if posting on Tumblr, Instagram, and/or TikTok, and /u/SoOkayHeresTheThing if posting on Reddit. Any other social media not listed here should link to the artist’s YouTube channel: youtube.com/SoOkayHeresTheThing
  • Use the artwork on their Youtube channel and in monetized videos as long as the artwork itself is not the main subject for the earnings. NOTE: in the specific case of use in YouTube videos, credit is required at least in the video description, if not the video itself, in the form of a link to the artist’s YouTube channel: youtube.com/SoOkayHeresTheThing

The following is considered copyright infringement:

  • Reproducing/using the copyrighted artwork commercially – means making money off it in any way.
  • Claiming the artwork as your own
  • Removing my signature from the artwork
  • Altering the artwork without my consent

I reserve the full rights to the image and its use/distribution unless otherwise agreed upon (rights to the image for your own non-personal use may be purchased at any time).

6. CUSTOMER SATISFACTION

  • I will do everything I can to make my customers happy! Within reason. I will not make you a balloon animal. I don’t know how to make balloon animals. I will draw a balloon animal as part of a commission, though, if you want!
  • If you have a problem with anything in regards to the commission please tell me right away so we can find a solution together.
  • I may be willing to bend some specific terms for you if we discuss it before I start on your commission. Any and all altered terms will be agreed upon unambiguously in writing before agreement is finalised.
  • If in doubt, ask about specifics! I’m a reasonable person.

7. REFUND / CANCELLATION POLICY

  • If for any reason I am unable to start your commission, or if the order is canceled before work is begun on it, you will receive a full refund.
  • The buyer can cancel at any time, but the buyer is not allowed a refund once I have begun work on the commission, and upon cancellation, no then-in-progress or completed work will be given over to buyer.

If the buyer breaks any of the points stated above they will lose all the aforementioned rights to the artwork commissioned by me, MMS (the artist), and I will have the right to profit further from the commissioned artwork in any way I see fit. If you have a problem with any of these statements, they may be changed if discussed with me prior to paying your commissioned piece.

 

What do you get?

FOR DRAWINGS:

  • Sketch to request alterations on before lineart stage (see point 3, above, for specifics)
  • Insight and involvement in color plan (depending on the complexity of the commissioned piece)
  • Full-resolution file of final drawing and a smaller version for internet upload. Final file formats are PNG.

FOR MINIS:

  • Four versions of each mini:
    • With white “sticker” outline, full-size
    • With white “sticker” outline, smaller version
    • Without white “sticker” outline, full-size
    • Without white “sticker” outline, smaller version
  • Final file formats are PNG.

 

All detail confirmation, agreement, and file transfer will be done via email.

 

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